The firmware is critical to the printer's maintenance and the software improves how it communicates with Windows.įrom the printer top, open its Settings to run all Maintenance tasks. Install both following the instructions which will be there with the download. Go to the HP Downloads page here: and put in the full printer model number to get the latest firmware and full software package. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.